Our Promise

Private Outlet is committed to making sure every day that the on-line shopping experience of its members is as pleasant and secure as possible:

1. Top-quality products from major brands

All the products that we offer to our members are genuine products straight from leading brands, that Private Outlet has had a special relationship with for more than 30 years.

All products undergo a rigorous selection process before being offered for sale, guaranteeing unbeatable quality. All articles are new, not seconds, and carefully checked by our controllers before being added to stock.

2. Fabulous prices, with reductions of up to 70% on store prices

Your favourite leading brands and the trendsetting products found in high-street stores are available through Private Outlet at special prices, offered exclusively to our members!

3. Delivery times given in advance and always respected

No deceptions or unwelcome surprises at Private Outlet - the delivery time for each product is clearly indicated on the site before you pay for your order.

4. Secure on-line payment by credit/debit card

Our banking and transaction partners, Société Générale and BIBIT (Royal Bank of Scotland Group), provide a very high level of security and guarantee for transactions, allowing our members to make their on-line purchases, worries-free.

All payments are made in a strictly confidential and encrypted environment thanks to the SSL protocol.

No information concerning payments is kept as the financial transactions take place on the banking interface of our partner: BIBIT (Royal Bank of Scotland Group).

5. Satisfied or your money back

Too small? Too large? Changed your mind? Whatever the reason, if Private Outlet's members are not satisfied with their purchase, they can send their order back within 7 days of receiving it and get their money back.

6. Protection of personal data

Private Outlet is committed to respecting your privacy. The personal data that you provide when you join is confidential and will never be divulged to third-parties without your consent. This data allows us to deliver your orders, provide a better service and respond to all your demands.

In accordance with the law, the Private Outlet site is the subject of a declaration made to the CNIL ("Commission Nationale Informatique et Liberté", the French private data protection agency), under file n° 1208216.